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Tagged with sector: Telecommunications

• HP SER CAP guidance for lead auditors

  Major guidelines in the making of a uniform process for the review of a supplier’s SER corrective action plan (CAP) for lead auditors, including the feedback to the Supplier Relationship Manager and the supplier.

  corrective action plan, SER, supplier relationship management, timeframe, checklist, review guide, continuous improvement, Health & Safety, environment and climate, discrimination, compensation, working hours, child labour, freedom of association, collective bargaining, forced labour

• HP supplier SER audit: CAP template

  Excel template for audits following the HP/EICC requirements, including the following topics: Ethics, Labour, Health & Safety, Environment

  template, audit process, ethical commitment, Health & Safety, environment and climate, corrective action plan

• HP supplier Social Environmental Responsibility Agreement

  Supplier Social & Environmental Responsibility agreement letter on HP policy for the suppliers

  communication, social dialogue, environment and climate, SER

• KATTAR Root cause analysis

  The Kattar method is a method to explore potential root causes, used when a medium complexity problem occurs at different places several times and can be resolved by communication. A hierarchy of actions is described in order to resolve the problem.

  root-cause analysis, communication, knowledge, assignment, training, accountability, resources, tool, Health & Safety, environment and climate, working hours

• Philips Self Assessment Form

  Self assessment form in excel format concerning the following topics: Discrimination, Freedom of Association, Forced labour, Child labour, Health & Safety and Environment

  social dialogue, performance assessment, discrimination, Health & Safety, child labour, forced labour, freedom of association, collective bargaining, corruption, environment and climate

• Suppliers metrics

  Excel datasheet on the key metrics collection used by HP to track CSR performance

  datasheet, working hours, CSR performance

• Zero tolerance and escalation process

  This document defines the process requirements for managing an escalation or an identified zero tolerance finding(s). It addresses the reporting status to appropriate levels of management and the supplier for timely decisions and corrective actions.

  child labour, working hours, discrimination, compensation, Health & Safety, corruption, forced labour

• HP Electronic Industry Code of Conduct version 3.01

  This code of conduct outlines standards to ensure that working conditions in the electronics industry supply chain are safe, that workers are treated with respect and dignity, and that manufacturing processes are environmentally responsible.

  Health & Safety, environment and climate, working hours, discrimination, corruption

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